Monday, April 11, 2011

PHA Happenings


If you've called the Plainfield or West Chicago offices recently you may have been surprised to be speaking to someone at the Naperville office instead. In an effort to improve service to our families we have instituted a call center.  The call center is designed to have more staff available to handle incoming calls and reduce wait times.

If you are calling to make an appointment, please make sure you tell the staff which office you want your child to be seen at.   Your time is precious and the price of gas is high so if you are unsure where your appointment is at please call the office to double check.


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We are all anxiously awaiting the birth of Dr. Tina Smith's baby! Dr. Smith is now completing her tenure with us and will be moving to Michigan in the near future.

We wish her the best of luck and want to say thank you for the wonderful and compassionate care she provided to our patients. She will be missed!


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Our summer appointment schedule is filling up quickly for school physicals.  To beat the rush consider having your child's school physical done now.   The paperwork will be accepted when your child goes back to school in the fall.   If your child is planning on Spring sports next year then we advise you wait until winter to schedule your appointment.
 
With Dr. Smith's absence our schedule will be tighter than usual.  Book early to get an appointment that fits your schedule!

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